Find out exactly how much your business is bleeding right now.
This assessment takes 3 minutes. It asks you 8 questions about how your business actually operates — not how you wish it operated. At the end, you'll receive your personal Chaos Tax: a dollar figure that represents what poor operational systems are costing you every single month.
What is the Chaos Tax?
"The invisible, compounding drain on your bank account caused by manual management, uncoordinated labor, and the absence of automated logic gates that allow profit to leak through every crack in your operations."
3 minutes · 8 questions · 1 number that changes everything
Labor Management
Question 1 of 8
How do you currently track labor costs per job?
Be honest — this is the #1 place flooring companies lose money without knowing it.
We have a system — labor is calculated per contract automatically
Real-time dashboard, labor cap enforced before payouts
+$0/mo
We track it manually — spreadsheets or rough estimates per job
Someone on the team runs numbers, but not in real time
+$1,200/mo
We find out at month-end when we look at the books
Labor costs are a surprise, not a system
+$2,800/mo
Honestly — we don't really track it at all
Labor is paid out and we hope for the best
+$4,500/mo
Job Completion & Verification
Question 2 of 8
How do you verify a job is actually complete before paying an installer?
Go-backs — unnecessary return trips — are the fastest way rising fuel costs become your problem.
Digital sign-off required — photo upload + customer approval before payment
No photo, no paycheck. The system enforces it.
+$0/mo
We call or text the installer and take their word for it
Usually works, but no documentation or enforcement
+$800/mo
A manager follows up — sometimes days later
Lag time creates disputes and go-backs
+$1,800/mo
We pay when the installer says it's done and deal with issues after
Go-backs, disputes, and re-dos happen regularly
+$3,200/mo
Sales Efficiency
Question 3 of 8
What percentage of your sales team's time goes toward leads that never close?
In a contracting economy, every hour spent on a tire-kicker is cash gone. This is your Revenue Per Employee leak.
Under 15% — our leads are pre-qualified before they reach us
An automated system filters by project size, budget, timeline
+$0/mo
Around 25–35% — some dead-ends but manageable
Sales team does basic screening on their own
+$900/mo
Around 40–55% — too many tire-kickers, it's frustrating
Salespeople spending real time on people who won't buy
+$2,200/mo
More than half — we chase everything and close a fraction
No filter. Everyone who calls gets the full pitch.
+$3,800/mo
Operational Visibility
Question 4 of 8
Right now, without making a call or opening a spreadsheet — do you know your net profit for the month?
If you can't see it, you can't protect it. Especially right now.
Yes — I have a live dashboard that shows net profit at any moment
Cash collected, margin by product, labor variance — all visible
+$0/mo
I could find out within a few hours by pulling reports
The data exists, just not at my fingertips
+$1,000/mo
My bookkeeper sends a report at month-end — that's how I find out
30 days of blind spots before I see the damage
+$2,500/mo
Honestly, no — I have a rough sense but not a real number
Running the business on feel, not data
+$4,000/mo
Sales to Production Handoff
Question 5 of 8
What happens when a sale is closed? How does the job get to your installation crew?
The gap between "sold" and "scheduled" is one of the biggest silent cash leaks in any flooring operation.
Automatic — the system triggers the production workflow the moment a deal closes
No human required to move the job forward
+$0/mo
A designated person handles the handoff — usually same day
Works when they're in, breaks down when they're out
+$700/mo
The salesperson notifies someone manually — email, text, or verbal
Inconsistent. Things fall through depending on who's talking to who.
+$1,800/mo
It's chaotic — jobs get lost, delayed, or double-booked regularly
Scheduling is a daily fire drill
+$3,000/mo
Business Scale
Question 6 of 8
What is your average monthly revenue?
This calibrates your Chaos Tax to the actual size of your operation.
$250K
per month
$100K$325K$550K$775K$1M
Overhead & Staffing
Question 7 of 8
How many office staff does it take to manage your current volume of jobs?
In a lean economy, the question is: could the system do what those people do — and let you run with fewer?
1–2 people — the system does most of the coordination
Lean and systematized
+$0/mo
3–4 people — standard for our volume
Likely one person whose job a system could absorb
+$1,500/mo
5–6 people — things would fall apart without all of them
Overhead is high and vulnerable to any staff change
+$3,000/mo
7+ people just to keep up — and we're still behind
Headcount is substituting for a system that doesn't exist
+$5,000/mo
Owner Bandwidth
Question 8 of 8
How much of your day is spent putting out fires instead of building the business?
Your time has a dollar value. This is the most personal part of your Chaos Tax.
Less than 20% — I work on the business, the system runs it
Conductor, not firefighter
+$0/mo
About 30–40% — fires happen but I have pockets of strategic time
Manageable but improving would unlock real growth
+$1,200/mo
More than half my day — I'm constantly reacting
The business can't move without me in the middle of everything
+$2,500/mo
Almost all of it — I bought myself a job, not a business
Every day is survival mode. Growth feels impossible.
+$4,200/mo
Your Assessment Results
Here is what operational chaos is costing you.
Your estimated monthly Chaos Tax
$0
every month — compounding
Critical
Your operation has multiple unprotected leak points.
Where the money is leaking
What RPE installs to seal these leaks
Based on your answers, here are the specific RPE logic gates that will have the biggest immediate impact on your Chaos Tax.
Send me my full report
We'll send your complete Chaos Tax breakdown with a custom action plan. No obligation.
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✓
Report on its way.
Your full Chaos Tax breakdown and custom action plan will be in your inbox within the hour. An RPE advisor will reach out within 24 hours to walk you through your results — no pressure, just clarity.